THIS MIRROR HITS DIFFERENT
The Diet Coke Mirror
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Got questions? We’ve got answers.
Precautions Before Accepting Delivery
Before accepting your order, we strongly recommend following these precautions to ensure a smooth experience:
- Record an unboxing video from the moment you receive the package
- Ensure the package is unopened and clearly visible at the start of the video
- Make sure the delivery partner is visible while handing over the package
This step is mandatory for any damage-related claims.
Without a proper unboxing video, we will not be able to process replacements.
What is the return policy?
We do not offer returns or exchanges once the product is delivered.
However, if your mirror arrives damaged, you may be eligible for a replacement by following our damage policy below.
What if my mirror arrives damaged?
If your mirror arrives damaged, you may be eligible for a replacement at no extra cost.
To qualify, you must record a clear, continuous unboxing video at the time of delivery. The video must:
- Show the unopened package before unboxing
- Clearly include the delivery partner
- Be recorded in one take (no cuts or edits)
Once verified, we will arrange a replacement.
Without this proof, we will not be able to process a claim.
What are the requirements for a damage claim?
To be eligible for a replacement:
- The video must be recorded at the time of delivery
- The delivery partner must be present
- The package should be shown unopened before unboxing
- The video must be clear and continuous (no cuts)
Without this proof, we won’t be able to process a replacement.
When will I get my order?
Your order is processed and ready within 3–4 days.
After dispatch, delivery timelines depend on the courier partner and your location.
You’ll receive a tracking link to stay updated.